COVID-19 Update 3 December 2021
We are OPEN for all dental care under the COVID-19 Protection Framework (for all traffic light settings)
While in the COVID-19 Protection Framework, Fraser Smith Lowe Dentists can provide oral health care for our patients guided by COVID-19 risk management principles for oral heath as set by the Ministry of Health and Dental Council of NZ.
Please call us on 09 5767676 first so we can confirm you are at Low-risk of transmission prior to scheduling an appointment if you can answer "NO" to the following patient screening questions:
1. Do you or any member of your household have COVID-19 or are you waiting for a COVID-19 PCR test result? (not a routine surveillance test result)
2. Are you required to self-isolate (including arrival from overseas)?
3. Do you have ANY of the following symptoms now, or in the last 14 days?
• Fever, acute cough or shortness of breath
• Muscle aches, loss of smell, sore throat
• Generally feeling unwell with no other likely diagnosis
4. Do you have any other reason to think that you are at risk of having COVID-19?
If you answer "YES" to any of these questions we will need to determine the best way to care for you and whether any safe treatment will be possible at our practice. We will have full PPE available where required.
Previously pre-scheduled appointments
For those patients with upcoming appointments that have already been pre-scheduled we will be contacting you to confirm these appointments. If you have missed any appointments that were scheduled after August 17, 2021 during Alert Level 4 or Alert Level 3, we will be working through rescheduling your appointments. Thank you for your patience and please call the practice should you have any concerns.
When attending our practice please wear a mask into the building, practise safe distancing, use the hand sanitiser provided and there are QR codes to scan upstairs. Please advise us should you require any support people to attend with you.
To all of our patients and their families do stay safe.
